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Lovelight L.

Contributor Level

Total Points
80

1 Review by Lovelight

  • Keen.com

2/14/24
Verified purchase

I've experienced a few really gifted advisors and many, many duds. Availability doesn't always align, but that depends on the advisor, so pinning down your fav advisors isn't convenient. The alerts don't always work either.

Reason I chose this business:

Variety of advisors rating system and some advisors are reasonably priced below $5/min.

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Keen P. – Keen.com Rep

Hi Lovelight, thanks for taking a moment to leave your feedback! We are so sorry to hear that an advisor's availability does not always align with their schedule. Please know that you are always welcome to reach out to the advisor directly using our Mail or Ping feature to ask for a more accurate schedule. We thank you for sharing that the alerts may not always work and apologize for this inconvenience. If this issue occurs again, please reach out to Customer Support at support@keen.com and we would be happy to investigate it further. Have a great day!

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