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Love T.

Contributor Level

Total Points
82

1 Review by Love

  • Regus

10/3/23

My experience with Regus (Edmonton Canada) has been nothing short of a nightmare. I caution anyone considering their services to steer clear of this company. From the moment I inquired about their offerings, I felt manipulated into signing some obscure digital document. To my shock, I later discovered that I had unwittingly committed to a year-long service agreement. This lack of transparency is a major red flag.

Furthermore, their Virtual Office service turned out to be utterly useless. Major banks and institutions do not recognize it, rendering it practically worthless. When I contacted Regus to address the unexpected charges on my account, they callously insisted that I was obligated to pay them all. When I refused, they resorted to threats of legal action.

In summary, Regus appears to be a fraudulent company with deceptive practices and services of questionable value. I strongly advise against using their services, as my experience has left me feeling like a victim of a scam. Proceed with caution and explore alternative options for your workspace needs.

Products used:
no service received

Service
Value
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Quality
Thumbnail of user sandram1867
Regus .. – Regus Rep

Hi Rashad, I’m sorry if you felt the need to escalate this.
Upon checking, you signed a 12-month agreement with a preferential monthly fee.
We have asked for evidence and supporting documents for this conflicting information, but it could not be provided.
A signed agreement is a formal business commitment, and it should be ended online according to its terms and notice period.
A member of our team has contacted you to assist you further on this matter, please continue to speak with them if you need further assistance.
Thank you,
Lorraine Brule
Global Customer Service at Regus

Love Has Earned 2 Votes

Love T.'s review of Regus earned 2 Very Helpful votes

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