Placed an order from them because Lets' face it they have cute things. Out of the three items I ordered they sent the completely wrong item on one. A different item than what was ordered. They came back saying shipping costs were to expensive so they wouldn't replace. Then after pushing they started offering discounts that never went past 20% for them sending me the wrong thing. THANK GOODNESS I paid with Papal because that is the only way this was reconciled.