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Do not buy from Zolucky! I placed a large order on Oct 2,2020 which included several items and never received it. After many emails, Zolucky continues to deny responsibility and refuses to replace my order or refund my money. All I get from them is 'give us a little more time please'. I write this review on Jan 20,2021. Save yourself the headaches of dealing with an international company that takes your money and refuses any responsibility.
Update: company responded within hours of this review being posted and offered a refund but they asked that i remove the negative review first so they could be 'encouraged' to help me. I pointed out that I've asked for months and they refused so this review will stay as is until the refund posts to my account, so when can I expect the refund? On January 28 I received a reply: have you removed the negative review yet? Needless to say, I have not received my money but they want me to remove my review.
Tip for consumers:
FRAUD! Do not buy from this company; they refuse responsibility for items not received by purchaser and keep your money
Products used:
order not received. ordered earrings, scarves, tops and sweater.
L. A.'s review of Zolucky earned a Very Helpful vote
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