I ordered a custom made dress. When it came, I was appalled! The craftsmanship was horrendous. The pattern on the fabric was not as displayed on the site. The jacket to the dress didn't fit - couldn't even get it up my arm - and let me stress that all measurements sent were accurate. Checked and double checked. They wouldn't call me back though I left messages. Through email, they originally offered me 50% money back, then 70% money back. I refused both. They finally agreed and have provided a full refund. I am still out of pocket the duties and taxes but I am running for the hills.
STAY AWAY! Go to David's Bridal instead.