I ordered a simple white shoe 6.5 and it was to small. Vanccy returned my money said keep the shoes. But I really liked the shoes so I ordered again size 7 in the white and black. BUT now I get a size 8. I'm still trying to get a 7 or my money back. I had also ordered a red pair and black pair of sandal mules. The red pair fit just fine but the black pair was like a size 6 and my heal hung over the back. Vanccy said keep them and I received another black pair but still to small same size. Now I may have been ghosted but I'll call my Mastercard company and file a dispute and get my money back. I CERTAINLY WON'T BE ORDERING AGAIN FROM VANCCY.