Like others my item was delayed and I was close to canceling especially after reading some negative comments but i gave them the benifit of the doubt. This after noon my utility quad arrived to say that i am more that pleased with the quad is an understatement. I didnt have the best experience because i waited longer than i was told. I received an apology and spent 20 mins on the phone with Alex as he went through how to run it so a big thank you to him. The site is not a scam and i will report there items are of excellent value and very well put together. Could i reccomend them i am not sure due to the time it took, but if i didnt mind waiting then yes i would. Overall prices are unbeatable quality great delivery time longer than average.