I got Express VPN to evade a (very stupid/insane) Reddit IP ban that I did not deserve. Express VPN did absolutely nothing, it didn't hide my IP address at all. Went to my account page to cancel at least twice, but it would keep appearing in my bank statement. They've made it purposefully deceptive when you go to cancel to make it look like you have, when there's actually apparently 2-3 more steps. Garbage product, scam company, stay away.