You start paying someone and they lock up your account and then force you to scan in multiple forms of identification (drivers licences, electrical bills, AND passport- not just one of each) and they force you to photograph yourself holding the same drivers license and holding up a number too like a criminal in a police station. They do this is the MIDDLE of the job so it holds up both the freelancer and the customer. Once you go through this they force you to do it all over again with a different person as a witness. It takes weeks to get through it all. Not joking- it's been 2 weeks and we are still having to submit more and more documents. We're not robbing banks here- we just wanted to get a document written and edited. The only thing I can think of is that someone is using this site to steal identities of people thinking they are just paying for a service - it's the only reason I can think of for hounding it's customers for multiple versions of ID.