Lulu B.

Quotient Technology Inc. aka Coupons.com deactivated my Coupons.com accounts (without notification) right after I purchased items and submitted my receipt on 3/31/2023 so I don't get my earned cash back. I'm missing $64 in cash back. I contacted the business and they said my account was deactivated due to a violation of their Terms of Use. I asked them what specific Terms of Use I violated because I read it all and I'm still not aware of any violation, and they said I violated their Terms of Use by submitting the same receipt under other accounts or under the same account multiple times. That's completely false. I only have 1 account with them and I'm the only in my household. I told them to provide proof of their claims but they wouldn't. If I violated their Terms of Use, then why did they wait until I submitted my receipt on 3/31/2023? My last activity before the receipt submission on 3/31/2023 was on 1/13/2023. They had over 2 months to deactivate my account. Between 1/13/2023 and the day they deactivated my account, the only activity I did was submitting my receipt. How is that a violation of their Terms of Use? This confirms Coupons.com is not being honest. I always submitted genuine receipts for cashback with the correct retailer names and dates. I've been a loyal user since September 2021.What Coupons.com is doing is very illegal and unethical. Many businesses like PayPal got into deep legal troubles by withholding customers' funds for no proven or legitimate reason.