Ping g.

I recently order three pieces of custom glass from Fabglass for our stair railing. Fabglass did a fabulous job to make sure the glass was exactly what we wanted. One piece has an irregular shape. When they finished the first cut, they found one side is off about 1/8 inch of what I specified. They asked me if I accepted and I said yes, but asked a picture of the glass. I then found out an inner angle is two rounded, and they gladly remade the glass for me. The second piece was wonderful, however, before they shipped it, they found a small scratch in the middle of the glass. It was very small but noticeable. They informed me right away and said they were happy to remake it again. They made the piece the third time and this time it was perfect. I received all three pieces in perfect shape and had them installed by a contractor. They look fabulous. Thank you Fabglass!