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Ordered items and attempted to cancel within Federally required 3 day period. Owner claimed she would refund the money upon receipt of goods shipped and returned to them. Goods were returned via FedEx with receipt. ALV claimed the items were never returned despite their employee signing as received. ALV DOUBLE CHARGED the purchase on 2 credit cards. They agreed to refund the charges. Waiting a few days before I file FTC and OH Atty. General complaints. Bad news
Tip for consumers:
Horrible company service.
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