Lydia n.

I bought a dress from them based on a picture on their website and selected color as shown on the picture which was a dusty rose/violet color. The dress that arrived wasnt the color (it was off white) wasnt the style and definitely was not the dress at all. I emailed their customer service and requested a return and stated that it was not the right color nor the dress I ordered. They requested photos which I quickly sent. Their reply (which was always at least 24 hours later because of he time difference) was sorry We cant refund you because the quality of the dress is ok and the photography light is why there is a difference in the color. Total bs. They said they will return $45 of the $115 I spent or I can return it but the shipping will be on me and $100 to return to China and in which case they will only return $80.45. Beware! Their customer service was awful to deal with and they will NEVER fully return the dress if you are not satisfied!