Lyla R.

Found that what i ordered was frequently "sold out" even though they still had it listed in several subsequent catalogs, they over-charge on bras all the time(and blame technology when it's conveniently in their favor) are quick to offer a refund check which unless you call them several times will not be the correct amount per product and no shipping charges or taxes paid on products you do not receive will be refunded. They don't tell you that they expect you to contact them to make sure an item is available in the first place so they don't care. They should offer a "suitable replacement" check-box like more reputable companies that give a care about their customers. Also clearance items can't even be returned no matter how weirdly they fit-jeans that are enormous in the front is awkward for us women. I tried to request replacements several times and it was not until i finally was transfered to a finance lady here in the U.S. that even that could be arranged. Once they claimed not to be able to read my perfectly legible handwriting and failed to send a dress i had hoped for as a birthday present. Not only did it get cancelled but they tried to charge even more for the bra. Since i had to argue that tiny 2 item order it came out after all the fees levied to be a practically twenty dollar bra instead of the promised 6.99 just a cloth comfort wear to bed one at that. The shirts are nice, but i had to fight to get the buy2get3rd free deal honored because they were out of one choice a male rep with an asian accent said i was denied a third at all, no leggings and just to accept that. Finally the competant woman a different woman representative connected me too resolved the issue by sending a different color of a shirt i liked[of equal value] in place of the leggings and another bra for the tacked on shipping charge when they didn't accept their free code on the magazine. Be warned-they prioritize card purchases over the phone to mail-in and may not be respectful the first few times you call in attempt to rectify the situation. Bet they are hoping older folks and lazy people will just give up and allow the loss! The cozy corner front-close bras are great,but what they won't tell you is those are made in china and tops in india so it's just about the record profits anyhow like all other sold-out companies...