Lynette G.

I ordered cookies, mandarins, pears and cheese, and honey-bells. Shipping was split up, I was charged for each shipment, delivery dates did not reflect same date when purchased. Called the call center (is overseas), they were rude, made excuses and gave no reason for delay and no helpful assistance - one agent actually told my 'fruit was out of season!' When I made the order I made sure to check that it was available for shipment as it states that underneath the product! I escalate to corporate and again excuses, excuses, excuses. I had issues a few years back and thought I would give Harry & David another try - no improvement in customer service, customer satisfaction or on time deliveries. Big mistake - definitely find another supplier that cares about the quality of service and is appreciative of your business - it is definitely not Harry and David!