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Lynn C.

Marion, Iowa

Contributor Level

Total Points
81

1 Review by Lynn

  • Rainbow

10/29/23

I purchased 4 items; none of them worked for me and were very low quality. When I tried to follow their return procedures, it was IMPOSSIBLE. I was never able to find an address to mail the items back, nor was I able to connect with a live person -- just their stupid AI "assistant" which was less than no help. I'm angry that I spent 6 days trying to locate the address or talk to a real person but, more than that, I'm deeply disappointed that a company who promotes themselves as a faith-based clothing company is apparently just a ploy to get people like me to buy from. They should hold themselves to an even higher standard than other online retailers who make it EASY to return items for a refund or exchange. This company makes it IMPOSSIBLE to return items, so I will never purchase from them again.

Tip for consumers:
If I could give this company a ZERO or MINUS 1, I would definitely do so.

Products used:
None of the items I ordered

Service
Value
Shipping
Returns
Quality

Lynn Has Earned 1 Vote

Lynn C.'s review of Rainbow earned a Very Helpful vote

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