I ordered my dress February 10 th and it's now March 25th and still no dress also, there is no contracting tgem the number is fake and the email is a scam no one will contact you back, ladies please do not trust these people too have your special event dress ready. My prom is luckily May 4th and I have time too get a new one also if you can't get a refund, like me go too your bank and tell them an place randomly took your money and they will handle it. Do not ABSOLUTELY NO TRUSTING THEM.