BUYERS BEWARE! Friends, do NOT buy from Rakuten. I bought a TV ($1200) on Black Friday 2014, they charged my card a few days later and my Rakuten online account updated to "Status: Shipped." It is now December 19, I have emailed twice with no response, I never received an email with shipping/tracking details, and I never received the TV. I am now disputing with AMEX. So no TV and now I get to pay a higher price since Black Friday sales are over. RAKUTEN SUCKS!