Kumar A.

Hi My name is A Kumar,
Very Very Sad and worst service about Redbus and there operator Bharathi travels tried to cheat the public passenger like me feel that, I booked a ticket to travel from Bangalore to Chennai 26/11/23 and bus was canceled with out any prior information even in the last minute, i myself called Bharathi travels and replied me that, bus was canceled and asked me to contact some mobile number and that was not attended simply ignored my calls, Than later 4 hours again i booked another ticket and reached Chennai very late after all my scheduled meetings cancelled and facing a real big business losses. But still that earlier canceled bus is keep on asking my feedback for canceled bus service, i was wondering and started feel and realized that Redbus and Bharathi travels both together trying to do kind of cheating me, than i approached redbus and raised the ticket complaint and replied me few days later that, Operator was not cancelled the bus, it was operated and i missed the bus, So if bus operated i asked them to send travelled passenger list or manifest. They disconnect the call, Again a week later again i called redbus customer care 3rd time, simply says that still they're working on it. Finally they refund the ticket money after 25 days after many approaches to customer care and says me simple shameless sorry, Is there any legal actions possible from the government or the responsible redbus officials? Proofs are saved with me for any enquiries