Ordered from KayceeBeauty.com on April 27, ordered 4 sets of brushes. Still haven't come. I emailed their "Customer Service" email just to get a generic response of "sorry, what's your tracking & order #?" I give it to them, wait another 2 weeks for nothing, just to email again and get the same response. I have emailed them 3 times now telling them I just want a refund and they don't even acknowledge it. They gave me a USPS tracking # that didn't work and said there was no parcel to track, no information with that #, and I complained about that. Now, magically, 3 days later, they give me an international tracking # (wasn't told it was coming from overseas) and the date that they receive the parcel information was the last day I emailed... about 4 days ago... total crap. I will never order from that site again. I haven't even gotten the product to evaluate and see how good it is. If I ever get it, I will do another review on that.