My lot was missing 246 pieces, I tried to call and no one EVER pick up the phone at any time.
I sent an emailed to report the missing items and they reply to confirmed receiving the email, yet they charge the delivery fees in full and never issue refund yet.
Very bad first experience.
Hello Magda,
My apologies for the delayed resolution on your order with the missing units. I see that we did refund you in full for the missing items along with the shipping cost for those products. Thank you for your patience in working through the issues.
If there is anything else we can do to help, please don't hesitate to reach out.
Thank you!
BoxFox