I've bought Comfortiva shoes many times. Over the years, the
Quality of the leather isn't what it used to be, and the design
And shape of the shoe may vary becaue it's made in China or
Mexico. However, if you feel that you have legitimate reason
To return, even if slightly worn, take a chance with their
Customer Service. Be reasonable, sincere, and persistent
And ask for a Manager, or her assistant, Melissa to help
You. You will be treated with accommodating, flexible service.