I purchased NFL tickets less than 3 months prior to the event as a gift. We received the tickets immediately in PDF format for over $320. When using the tickets, we were very disappointed to discover the seats were fraudulent. When calling seat geek, they were quick to put the blame on the third party, but reluctant to resolve the issue on their own accord. We needed to follow up and call several other parties in order to get the issue resolved and were extremely discouraged by the lack of accountability and integrity within seatgeek as a whole.
Hi Maggie,
Thanks for taking the time to write this review of SeatGeek and share your experience.
We're incredibly sorry to hear about this. Please give our support team a call or write us a quick note; we would love to speak with you further about this!
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support