Like others, I purchased a bogus deal for an all-inclusive trip. The travel agency never sent payment to the resort and when I called Bloomspot, I was asked by the customer service representative, Page, "What do you want BloomSpot to do about it?" As this was a rude question to ask a customer, I asked to speak to Page's manager and she stated that she is the manager. They are refunding me for the amount I paid for the travel deal but the customer service is horrible.