The head they made was so different from the original person that nobody would be able to guess whose bobble head that was. They didn't match any facial feature, not even the basic shape of the face. HUGE DISAPPOINTMENT! Seems like they just took a premade head and tried to put some color on it. When I canceled, they charged almost half the price and the head wasn't even half done. That must be how their business sustains: they get the order, spend few minutes painting the existing head and charge you half for doing nothing. CATASTROPHE! DISGRACEFUL!