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I ordered a baby blanket on May 28th and every time I check the order status it says that the blanket is still being manufactured however the confirmation email says "please allow 2-3 business day for blanket processing" and "4-7 business days after manufacturing for shipping." It is now June 16th and nothing has changed. My order wasn't shipped even though I paid for the standard shipping. I also have to wait until after 12pm eastern time in order to even speak with a representative to resolve this issue and the wait time is over 20 minutes. I was planning on making other personalized items but I will not be using this website ever again.
Malniquia E.'s review of Zazzle earned a Very Helpful vote
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Hello Malniquia,
We are so sorry to hear that you have not received your order.
This is definitely not the type of service we want to be known for and we truly apologize.
I will be looking into this and will personally be reaching out to you via email.
Please feel free to reply to my email if you have any further questions.
Thank you for your continued patience,
Terri