Mandy E.

I'm not going to call anyone names or insult anyone but I will copy and paste the emails that went back and forth between myself and net fashion avenue (NFA).

12/12/11 (Me)
I am interested in buying a dress from the VM Mori Lee Collection but I need it by the 7th January
12/12/11 (NFA)
Please let us know the style number of the dress, color and size you need so that we can check availability and further answer your question. Thanks
12/12/11 (me)
******* - size 12, Champaigne/Black. VM by Mori Lee
Thank you
12/12/11 (NFA)
Yes item available, your wear date should not be a problem as long as you place your order shortly. Thanks
I placed the order:-
Thank you for your order with www.netfashionavenue.com
This email is your receipt for your order.
Order Confirmation
Thank you for your order, M**** ****.
Your order number is: *****
Date of order: 12/11/2011 9:56 PM
Shipping Method: Express Mail International
Payment Method: Credit card payment

12/14/11 (NFA)
This email has been sent to inform you that your order, #***** with www.netfashionavenue.com, has been updated to a status of Processing order.
12/16/11 (Me)
Hi
I was wondering how long before my dress is shipped. I'm a bit worried because of the Christmas break that it may not get to Australia by the 7th Jan.
Mandy
12/21/11 (Me)
Hi
I was told in a recent email that my order would be shipped in 3-4 days, it's still processing, I was wondering about the hold up?
M****
12/22/11 (NFA)
We apologize... with the Holiday spirit in the air, I think every one is worling slower... But your order will be shipping shortly and an e-mail confirmation will be sent. Thanks
12/23/11- (Me)
Dear Net Fashion avenue

It is now Friday before Christmas and if you are anything like Australia, your postal service will now be closed for the next 4 days. Sufficed to say that I am dissapointed that I have been promised that my dress would arrive by th 7th January and at this stage it looks highly unlikely. Several emails have promised that my order would be shipped and this is yet to happen. It has put me in a very tight position as I was hoping to get the dress a little early in case it needed alterations. I also contacted you prior to ordering to make sure the dress was in stock and that I would receive it in a timely manner. I hope you can resolve this in a positive light and I look forward to your response.

M****
12/24/11 (NFA)
Hello M****,
This email has been sent to inform you that your order, #***** with www.netfashionavenue.com, has been updated to a status of Shipped.
Order Details
Order Number: *****
Order Date: 12/11/2011 9:56 PM
Shipping Method: Express Mail International
Tracking Number(s): EG 647 466 088 US (This tracking number is fake I checked)
Payment Method: Credit card payment

12/24/11 (NFA)
Dear Customer,

We state in our shipping policy that we process and ship orders in 3-10 business days which we are in the time frame we state. At this point your order was shipped and the tracking number was e-mailed to you early this morning. We apologize you are frustrated, we understand is Holidays and it makes thigs harder. Please let us know if you have any additional questions. Happy Holidays

12/28/11 (Me)

Dear Net Fashion Avenue

Thank you for your services. Unfortunatley I have tried repeatedly to track my order and have been unsuccessful. I keep getting the following message: -

You entered: EG*******US
Status:
Sorry, there's no information for that EG*******US. Please double-check it and try again.
Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office.

Thank you
M****
12/29/11 (NFA)
We will check on the tracking number with the USPS and let you know. With the Holidays in the middle everything moves slower. We will check and we will get back with you. Thanks

12/31/11 (me)
Hi NFA

No word on the tracking information? I understand it's the holidays, as it is down under, just frustrating to continuously get an error on the USPS website. Was hoping to be a regular customer and drag a few people along.

Happy New Year

M****
12/31/11 (NFA)

Dear Customer,

We will check with the post office again and see what they know. Please remain assure that your business is very important to us and that we will do everything we can to find your shipment. We will keep you posted. We apologize for any inconvenience. Thanks

1/4/12 Google checkout
Hello M*****,

Great news! Your order has shipped and should arrive soon. Your credit card has been successfully charged for this order. Track USPS package No. EC *** *** *** us (This was a valid number)

I received the dress on the 11th January, 4 days after the event, It was the correct dress and colour. I used the sizing charts on the website that told me I was a size twelve. When I tried it on it was according to the seamstress two sizes too big. It's going to cost me $150 dollars to take it in.
I won't be shopping with them again and I am going to make sure everyone I know doesn't either.

I hope this helps any prospective customers.

M

Fraud - They claim the buyer has protection under a company called Escrow who hold your funds until you receive your product, this is not true. I had a dispute with a seller and emailed them and they replied that they are not affiliated with safe buy from china at all.