The team's response time has been extremely disappointing. Despite my efforts to provide detailed edits and suggestions, the so-called "expert" significantly compromised my final exam. They struggled to adhere to basic APA guidelines and required five rounds of revisions to grasp the instructions. Even after these attempts, they still couldn't fulfill the assignment within the given 12-day timeframe, resulting in a late submission and barely passing grade. To add to my frustration, my request for a refund has gone unanswered, further exacerbating my disappointment.