Manny M.

Be careful when using this company to find work. They wash their hands very quickly if you get connected with a business that has poor practices.

Their system rating is off and easy to manipulate by anyone joining them to find work. We learned this the hard way. We contracted a company that looked like an Elite under their rating to know later that it is easy to earn that title by manipulating the profile and surveys.

I emailed multiple times about the incident, and they ignored every email. I then called to share the practice of this company, and during sharing, the representative hung up. When I finally connected with another representative, he said, "Sorry, it is your job and duty to identify if that contractor will be of good fit or one you can trust."

I used their platform to find a designer and developer to execute a website. Bark represents this particular business since they are in their platform; they are considered an elite in their platform. However, they will not own any misrepresentation. They didn't verify this company, which happens to be a ghost company with no location to pin.

Be careful that they don't have any policies and guidelines that protect us here in the US.

A business with principles, morals and great work ethics is a business that excels. However, a business with poor work ethics and principles is a business that experiences a decline in growth or goes out of business. This company was hired to develop a website and host our site. Unfortunately, it has been a nightmare.

When our site went down, I called, emailed, and texted, and I was not getting any response. Finally, I got an answer, and they apologized and said our website would go back up in an hour. However, it took them 20 hours for our website to go back online. Once the website was finally done, we ran inspections, and everything committed was off, from missing components, codes, images, inappropriate images, etc. I have many messages where there are no replies, and finally, Josh, one of the ones running the business, apologizes and accepts failing but does very little to fix the issue truly. 12 days later and the site is still not SEO and Google's rating compliant. I then send more emails, more messages, and very little response.

If you look at the attachment, these people tried to be condescending. How rude, unethical and unprofessional. To think that I am ignorant, oblivious, who would fall into their persuasion technique by switching characters and attempting to go from a professional conversation to a friend type of interaction with the hopes of influencing to manipulate the situation/escalation. Unethical behavior and unacceptable.

This company and the leadership running this business have the potential to be great since they understand the work and are good designers. However, as I said above, they are unethical with poor work habits. Their interest is not really on delivering outstanding work but instead on the gains regardless of how the work gets delivered.

Suppose you are an average consumer who is not familiar with what is required for your website to comply with SEO and Google Ratings. You will only receive a functional site with a nice face but with the internal or mechanism empty.

We are not average consumers. We know and understand the power of SEO and what helps it or hurts it. We also understand how Google Rating views your site, the critical components to having your website on the first page, and what can damage that rating. Aside from understanding these vital components, we also know what we signed up for and what that means. From all the mechanisms that make your website a stellar functional site, they thought we would miss the many features they were supposed to add.

It's sad to see businesses with poor practices that take advantage of those who aren't familiar with the critical components of their website. To pay for a particular work, receive the work, and think that you are receiving a fantastic design/site based on the face or presentation but not know that the inside is incomplete or missing the essential components that help your business grow - or for what you paid.

Based on our experience, the number of missing components, the site going out of business, and lack of execution and delivery; I have every right to request a full refund. It is the best way to remedy an issue like this and learn from it. Hold the team accountable or yourselves to avoid it from happening again. And also put a stop in taking advantage of those who do not know what to expect or what components should be on their site.

Lastly, they also know the power of surveys. An average consumer puts one positive survey and maybe two surveys. However, it is rare for consumers to go to multiple platforms to submit surveys. We caught the surveys and by whom they are being submitted, and they have a trend that makes obvious to be either by them or friends and family. For that reason, their survey count is low. Also, when the survey count is low and they are positive, you automatically can fall under an elite for specific platforms or have five stars. Sharing to keep in mind.

I don't like doing this. I was doing everything in my power to avoid providing negative feedback. However, I happened to know the tech world, and I caught on quickly to how their business practice doesn't have good intentions. An average consumer wouldn't know this, mainly because it is not common to understand how the online world works.
A great company with great leaders, defuse and find a solution quickly to remedy or refund for failing a service. That's how you grow and earn more business.

Do your homework. Pay attention to queues. Don't take my word. Do thorough research before committing to anything with this company or any.

A business with principles, morals and great work ethics is a business that excels. However, a business with poor work ethics and principles is a business that experiences a decline in growth or goes out of business. This company was hired to develop a website and host our site. Unfortunately, it has been a nightmare.

When our site went down, I called, emailed, and texted, and I was not getting any response. Finally, I got an answer, and they apologized and said our website would go back up in an hour. However, it took them 20 hours for our website to go back online. Once the website was finally done, we ran inspections, and everything committed was off, from missing components, codes, images, inappropriate images, etc. I have many messages where there are no replies, and finally, Josh, one of the ones running the business, apologizes and accepts failing but does very little to fix the issue truly. 12 days later and the site is still not SEO and Google's rating compliant. I then send more emails, more messages, and very little response.

If you look at the attachment, these people tried to be condescending. How rude, unethical and unprofessional. To think that I am ignorant, oblivious, who would fall into their persuasion technique by switching characters and attempting to go from a professional conversation to a friend type of interaction with the hopes of influencing to manipulate the situation/escalation. Unethical behavior and unacceptable.

This company and the leadership running this business have the potential to be great since they understand the work and are good designers. However, as I said above, they are unethical with poor work habits. Their interest is not really on delivering outstanding work but instead on the gains regardless of how the work gets delivered.

Suppose you are an average consumer who is not familiar with what is required for your website to comply with SEO and Google Ratings. You will only receive a functional site with a nice face but with the internal or mechanism empty.

We are not average consumers. We know and understand the power of SEO and what helps it or hurts it. We also understand how Google Rating views your site, the critical components to having your website on the first page, and what can damage that rating. Aside from understanding these vital components, we also know what we signed up for and what that means. From all the mechanisms that make your website a stellar functional site, they thought we would miss the many features they were supposed to add.

It's sad to see businesses with poor practices that take advantage of those who aren't familiar with the critical components of their website. To pay for a particular work, receive the work, and think that you are receiving a fantastic design/site based on the face or presentation but not know that the inside is incomplete or missing the essential components that help your business grow - or for what you paid.

Based on our experience, the number of missing components, the site going out of business, and lack of execution and delivery; I have every right to request a full refund. It is the best way to remedy an issue like this and learn from it. Hold the team accountable or yourselves to avoid it from happening again. And also put a stop in taking advantage of those who do not know what to expect or what components should be on their site.

Lastly, they also know the power of surveys. An average consumer puts one positive survey and maybe two surveys. However, it is rare for consumers to go to multiple platforms to submit surveys. We caught the surveys and by whom they are being submitted, and they have a trend that makes obvious to be either by them or friends and family. For that reason, their survey count is low. Also, when the survey count is low and they are positive, you automatically can fall under an elite for specific platforms or have five stars. Sharing to keep in mind.

I don't like doing this. I was doing everything in my power to avoid providing negative feedback. However, I happened to know the tech world, and I caught on quickly to how their business practice doesn't have good intentions. An average consumer wouldn't know this, mainly because it is not common to understand how the online world works.
A great company with great leaders, defuse and find a solution quickly to remedy or refund for failing a service. That's how you grow and earn more business.

Do your homework. Pay attention to queues. Don't take my word. Do thorough research before committing to anything with this company or any.