We had booked a tour of Nainital before the lock-down but could not travel due to covid and lockdown.
We informed them, then they said that there is no problem, after lockdown, we will return your advance amount. But the advance is not refunded yet, if we call now, they reply that you will get the credit note, not the money. How to trust these people.If you do any travel with this company, be very careful, don't trust them.