Manuel R.

They stole my money. I requested a code, paid with PayPal and selected a carrier based on the current company I am with now, after few minutes I retracted and sent them an email indicating what my current company was and which that company from which I got my phone was. I thought that was enough to change my order.

2 days after, I received the code, and none of my indications was adopted. In other words, they just ignored everything I told about changing my carrier before sending me the code. Of course I use the code and find out that this doesn't work. I contact customer service and they tell me that this is my fault for not choosing the right carrier, even though I alerted them about that change (several times) few minutes after clicking the PayPal button.

That's stealing money online, I am really upset with this company, the code didn't work and the only thing they say is that it is my fault.