Marcelo B.

Hello,

I want to thank Ladeis I'm in a wheelchair and i was not able to get tickets to the drake concert online i was upset as it triggered my ptsd!

Ladies came on the phone and was able to make it happen 21, she made my day with her badass Worldclass customer service 21!

It is important to understand as a customer service representative that your the first contact to the customer and being polite can just make an experience that is simply badass that will gain customer loyalty that is important in this job!

Thank you again,

Marcelo Amadeo Bolentini