Marcus A.

The customer service experience was terrible. I have 7 email accounts and 5 domains with them, but when I needed assistance the most, they made me wait for 2 1/2 weeks without providing a resolution. They repeatedly asked me to perform trivial troubleshooting steps, such as restarting the computer each time I contacted them. They lack a comprehensive customer database, requiring me to explain the issue repeatedly during every call. Dealing with them has been extremely frustrating. I am considering switching to a different service provider. I definitely would not recommend them.