Marc V.

I canceled my subscription in june23 and they confirmed it was canceled. In September they charged my credit card for a year subscription. I found out in November and they said I turned it back on. I have ask proof as they should have send me an email stating is turned on again. After a long wait they said we do not have that ( for the protection of the customer?). And refuse to refund as it taken me more than 30 day to find out as per there terms. I said f.ck your term as it was illegal to take it in the first place especially if you can't proof it was me who turned it on. You can't remove you credit card detail from your account unless you remove your account. Very fraudulent. Put a complaint now to my bank and VISA.

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