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Marcy M.

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1 Review by Marcy

PromGirl

  • PromGirl

“Beware: Must request a return auth in 5 days; no refunds”
3/27/23

I wasn't home when my daughter's order was delivered and she was away at college so I didn't even open until she got home the following weekend to try on graduation photo dresses. Neither fit, and I filled out request for return authorization. They asked for more information, even though the information they needed was on the request as I filled out the form on their website. They stalled, and now won't accept my return. Even if they did, they only give store credit. I will never have my daughter order here again.

Products used:
None. The dresses didn't fit but they wouldn't allow return.

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