Margaret F.

I just had an incredibly confusing and rude experience with Server Supply that I can't for the life of me figure out. I have been helping my son and his friend build some really cool advanced PC/servers at home. It's a fun experience to put these things together. Mostly we have been going to Micro Center to get the parts we need, but some parts we have to order online. Over the weekend I ordered some memory and put my credit card information in and received an email receipt saying that my order was taken using my credit card. (screenshot included below)

Yesterday I received the following asking for a wire transfer instead. I am not inclined to engage in a wire transfer to this site as I have never done business with them before. I called them and asked for clarification, and in addition, to be exceptionally rude and condescending and hanging up on me 4x, they said my transaction was considered fraud because I should not be building a server at home.

They did not call to verify who I was or what I was doing, they just sent me this suspicious request for a wire transfer citing an "International Order". When did it become an international order?
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Message sent by *******@serversupply.com
Thank you for placing an International Order with us.
You Selected Wire Transfer as a means of payment.
Here is our bank information so that you may wire funds.
Bank Name: JP Morgan Chase Bank.
Bank Address: 270 Park Avenue.
New York, NY *******.
Account #.
ABA Routing #.
SWIFT Address:
Sales Order Subtotal: $8,038.80
Sales Order Taxes: $0.00
Sales Order Shipping: $0.00
Sales Order Total: $8,038.80
Please Wire the entire amount due.
P. S We are not responsible for any Wire Transfer Fees
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I spoke with two different people there, both of whom suggested that I needed to check my mental health, and the woman called me a "nutjob" because I was asking repeatedly why they could not sell this memory to me. I am completely confused and put off by this experience.

I am of course, concerned that they now have my credit card information and I have been repeatedly checking my credit card to make sure that they did not charge it but the concern is they have the data.

In my last and hopefully final communication with them, I did verify that it was not the bank that cited my card as fraud as they said they did not even try to run it through.