Margie L.

This is my first (and last) experience with Planet Shoes. I placed an order for over $200.00, and it was delivered promptly. I am having issues with sizing and called the customer service number that was on the invoice. It says "speak to a real person." I was only given the option to leave a message. I have called twice and left two messages, no return phone call. I have also written to their customer service email twice, no return email. I tried to do the chat on their website, but that's unavailable too. The customer service seems to be non-existent.