I purchased 2 pairs of Smartwool shorts for my son and husband for Christmas and purchased them in October- I shop early for Christmas. The shorts run big so they were too big for them both. When I contacted Moosejaw to get return instructions I was told they would not exchange them and would not even offer credit for them, even though they were never worn! Outrageous! Now I'm stuck with 2 pairs of men's shorts that no one can wear! The shorts were not on sale so I paid $84 for them! I will NEVER deal with them again! Don't buy from them!