Marguerite L.

2nd year using this platform. First year we had lots of questions and had a learning curve to overcome on our end because we had never done an online auction before. But the auction went off smoothly. Second year the front end business of loading items/photos went much smoother. Had a glitch when the auction closed and the winners did not receive the notifications they should have gotten right away. The customer service people do respond quickly. There are some upgrades I'd like to see like the ability to sort your onscreen bidder list, look up winner for each item faster, crop and edit pictures after they are uploaded, etc. If those added I'd definitely give them a few more stars, but for the price and service I think it's a good option for small nonprofits.