I have purchased 3 items and each time, they have said it's available and charge my credit card only to find out a couple days later that it's unavailable and that they will issue me a refund. This is ridiculous. No commitment on the side of the seller what-so-ever and definitely no accountability for this website. What a joke and big dissatisfaction & disappointment.
Customer C. – Vestiaire Collective Americas Inc. Rep
Dear Maria, we are deeply sorry to hear that all of your purchases were cancelled! We must inform that sellers can declare an item as unavailable, between the date of sale and shipping deadline depending on shipping method. At this occasion, we issue a voucher that starts with RECU. Make sure to check out our dedicated section also, Express Delivery, as all items are already in our warehouse and ready to be shipped: https://www.vestiairecollective.com/g/express-delivery/
We'll remain available should you need anything else,
The Vestiaire Collective Team
maria Has Earned 28 Votes
Maria G.'s review of Vestiaire Collective Americas Inc. earned 28 Very Helpful votes
Dear Maria, we are deeply sorry to hear that all of your purchases were cancelled! We must inform that sellers can declare an item as unavailable, between the date of sale and shipping deadline depending on shipping method. At this occasion, we issue a voucher that starts with RECU. Make sure to check out our dedicated section also, Express Delivery, as all items are already in our warehouse and ready to be shipped: https://www.vestiairecollective.com/g/express-delivery/
We'll remain available should you need anything else,
The Vestiaire Collective Team