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Maria L.

Contributor Level

Total Points
81

1 Review by Maria

  • CoachOutletUSAOnline

5/30/12

**** DON'T DO IT!****
I have ordered two bags from this website one as a gift and one for myself. When I get them in the mail, I was shocked at the terrible quality: the fake leather, cheap zippers, mismatching buckles and fake plastic coach logos that were on crooked! Of course when I tried to contact the company, there was no phone number and the only way was via email. I told them I was a very unhappy customer and would like to return the merchandise and get a refund.

After a week or so they replied that it would probalbly be better that I kept the bags and gifted them to someone! WHAT? I said no thanks, I would be embarrassed to give them to Goodwill, let alone to someone I know.

Long story short, I ended up mailing the bags back to them (cost of $30 to China) and its been nearly 2 months and I am still waiting for my refund. I'm not very optimistic that I will ever get it.

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