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My daughter ordered a prom dress from them. Unfortunately it didn't fit so she sent it back the next day. They take forever handling returns and they only giving store credit. My daughters prom is in two weeks…she's still waiting for store credit so she can't order a new dress. She is absolute devastated…and she's getting no help from their customer service department. PromGirl are going to ruin her prom because she will not be able to get a new dress in time, and she can't get her money back so she can go and buy her dress another place. Shame on you 'PromGirl.com'
Tip for consumers:
They only give store credit when returning, and they take forever handling returns. Customer service is not existing
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I ordered a dress for my daughter for her upcoming prom. We took proper measurements according to...
The dress did not fit despite using measurements. When I returned it I was given a store credit...
