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I purchased a so called Michael Kors bag from this site. They will not accept a return or refund your money. I will be very careful of what goods come from China in the future. Live and learn! Total Scam.
I stupidly purchased a Michael Kors handbag. Came from China. You'll never be able to return the item or get your money back. They also charge more than stated on your receipt, even after shipping charges. Total Scam. (They also use elegantbrandhandbags.com & with this same transaction.)
Item FINALLY arrived from China. Definitely looks nothing like the item depicted in the photos. Poor quality: You get what you pay for. Not worth the cost of shipping it back to the company... headed directly to the trash!
Tip for consumers:
Please don't waste your $$ on this company.
Marianne S.'s review of Rosegal earned 7 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Marianne,
We regret that our service and the items did not meet your expectation.
Rosegal offers a 30 day warranty to return the products for a refund or exchange. Please review our warranty and return policy on our website: http://www.rosegal.com/warranty-return/
Our team has reviewed your complaint and offered you a solution in the ticket. Could you please answer us?
If any question, please email to support@rosegal.com or submit a ticket here: https://support.rosegal.com/ticket/ticket/index.
Yours sincerely,
Rosegal Customer Service