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Maria S.

Contributor Level

Total Points
90

1 Review by Maria

  • ShopHaya

8/26/20

So I ordered my package one month ago, I ordered two items the Dixon satin skirt set and the Maisie Boho Backless dress. After two weeks of not receiving an email that signaled my order had been shipped out I started to get worried. I started investigating and realized Shop Zaya in An identical website with the same items and same photos by models and artists wearing their pieces. These claims are totally false. I started sending emails to their costumer service to get apologetic responses about how the items I ordered were not available and bc they were getting thripple the amount of orders they usually receive. Every time I reached out a different rep would tell me they would take this matter personally. My order had priority and would be shipped out as soon as they received the clothes. I started writing comments on their instagram, and my comments got deleted and eventually my instagram got blocked from their site. Fast forward to today almost a month after I initially ordered and I finally receive my package. The quality of both items was beyond my belief. They were crap. Not only that, they sent me the wrong color of dress. I ordered a beige dress and receive an ugly purple lila color. I ordered an extra small and received a small. The buttons on the dixon set are about to fall off with all the threads coming off. I paid $130 for both items which for the quality is so unsettling. Since I was so let down by the quality I checked the tag of the purple dress they sent over, and to my surprise this dress is from SHEIN in china. Not at all from the exclusive shop haya brand from NYC. I went on to SHEIN were you find trendy bad quality clothing to find the dress I ordered for $13... I paid almost $60 for it. That is a giant rip off. No wonder it took a month to arrive. They were waiting for the order to arrive from China. Don't waste your money. The site is a scam. If you want cute cheap clothes buy directly from SHEIN or I would recommend princess polly. You end up paying the same. I am so disappointed in this company, trust me and avoid yourself the pain of dealing with them and giving them your business.If I could give them zero stars I would.

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Maria S.'s review of ShopHaya earned 10 Very Helpful votes

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