Utterly Disappointed with Harrods. Sales associates had no clues about the name of the colour, what's is racing green, royal blue, they just say this is green etc.
Harrods used to stock Garrard, I asked if they still do, the gentlemen replied 'Never Heard of It' they had this funny looking on each other, so unprofessional.
Perhaps. Will have to consider giving up on you!