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My trip on 8/18/2023 to Dominican/ Punta Cana was cancelled due to bad weather. Customer service said it would take 25 days, however Till this date i have NOT received my money back. I called again today just to find out they NEVER issue my refund. It sucks that i'm paying interest on my credit card for cheap caribbean to hold my money. Cheap Caribbean is the worse to book with. They should not be in business. I would NEVER book with them again.
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They make it sound smooth and easy then do not follow through. We were going with another couple...
We have been to this resort many times, and we had a fabulous time! NOT THIS TIME! Horrible...
Hi Marie, we are so sorry to hear this! Please send us an email to socialteam@cheapcaribbean.com with your booking number so we can best assist you.