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Marie M.

Contributor Level

Total Points
160

2 Reviews by Marie

  • FLANNELS

3/24/23

Ordered a pair of trainers, which did not arrive. 6 weeks on, still waiting for a refund! Due to their dispute with their courier. Appalling customer service

Service
Shipping
Returns
  • Marks & Spencer

1/31/22

Bought 2 yellow. Stickered items and was not told by assistant that there was no refund or exchange. She was having difficulty with the whole transaction for some reason. M&S response " policy stated on receipt". But the purchase had been made when you are given the receipt, so it's too late then. Really appalling customer service from M&S

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