Marie W.

BUYER BEWARE

I wish I had checked reviews prior to making a purchase at this site. I purchased 4 designs and, after creating a pattern around the designs found out that it was too large to send to my machine. It was even too large to add to thumb drive. Each design had over 65,000 stitches. So, I removed 2 of the designs and altered what I was going to do. With these changes I was able to transfer it to my machine. Within 2 minutes of sewing the first piece I broke a needle and ruined my fabric. Same thing with the second and third attempt. All in the same spot. So, I removed that design and attempted to sew the other design that I purchased. Same thing. Broken needle, ruined fabric, lost time and my patience at its end.

I reached out to the company, letting them know of the issue and asking for a refund as I am completely unable to use the designs. What a waste of time. They create their designs in house and NONE of their designs are meant to be re-sized or altered in any way. All their designs are meant to be used with cutaway stabilizer, etc. etc. Etc... basically NOTHING is their fault, it is all YOUR fault, they are perfect, their designs are perfect and the reason their reviews are terrible has NOTHING to do with them, their products or their service.

BUYER BEWARE