Did not receive my item and after 3 weeks of waiting I chased this as I had not had any acknowledgement from them whatsoever. Finally after some time I was informed this item was in short supply but they did not even have the common courtesy to let me know. I demanded a refund which was not easy but got one in the end. Would never order again from this company.
Kept stalling for a proper answer and was a struggle to get a refund
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@ivrose.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,