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You are an absolutely awful company that deserves nothing but a bad review! Customer Service sends automated replies and NOTHING GETS SORTED.
I made a purchase on 18th of October, returned goods the same week and have not been refunded for 6 weeks now.
I have been refunded for 3 items but I returned 5
54.11 pounds you still owe me!
I do not understand why I have not been refunded for everything, it's been returned all in the same parcel
I have been regular customer shopping with you every months
I am absolutely devastated with the way my return was handled
If you don't refund me the rest of my money I will be phoning my bank, its ridiculous
Thanks for nothing
They will not issue a refund, only store gift card. If there is an issue with your parcel, they simply ignore you for weeks and then say we cannot issue refund only store credit. I do not need store credit as I had to buy replacement elsewhere. Money stuck now with these fraudsters.
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